This notice explains how Moments Captured handles personal data when you contact us, request event photography, or use the website. It is written to help you understand what we collect, why we use it, and how to exercise your privacy choices and request rights.
You may request access to the personal data we hold about you, ask for correction of inaccurate details, object to or limit certain processing where applicable, and request deletion when there is no continuing basis to keep the data. Some requests may be restricted where we must retain information for legal, security, or service-record purposes.
To protect privacy, we may ask for enough information to confirm your identity and understand the scope of the request. Once verified, we will review the request and respond within a reasonable period, subject to any legal exceptions or information we must keep for operational or compliance reasons.
We retain personal data for the period needed to respond to an inquiry, manage booking and delivery records, maintain business and security logs, and meet any legal, accounting, or dispute-related obligations. When the relevant purpose ends, the data is deleted, anonymized, or otherwise handled so it is no longer kept in identifiable form, unless a longer period is required by law.
If this policy changes, the updated version will apply from the date it is posted unless a different effective date is stated. Where a change materially affects how we handle personal data, we will use a reasonable method to draw attention to it through the website or another suitable channel.
Data handling overview
This section outlines the categories of personal information we may process, where that information comes from, the types of cookies used on the site, and the controls available to you.
We may process your name, email address, phone number if you provide it, inquiry message, shoot requirements, preferred date, session details, and limited technical data such as server request metadata and browser or device information. This information is used to answer requests, prepare a coverage plan, confirm booking details, support website security, and deliver the requested service.
We receive data when you submit a contact form, send an email, call us, or take part in a planning conversation. We also obtain technical information automatically when you visit the website, including request logs and browser or device details needed for security and basic site operation.
Essential cookies support basic website functions such as page navigation and form handling. Preference cookies help remember privacy choices. We do not confirm the use of analytics or advertising cookies on this website.
The website uses cookies or similar tools only where needed for essential site operation and to remember privacy preferences. You can usually control cookies through your browser settings, and disabling non-essential storage may affect some site functions.
We use personal data to respond to inquiries, review event details, prepare a coverage plan and quote, confirm booking and access arrangements, carry out photography services, curate and edit selected images, deliver the private gallery, maintain website security, and support technical operation of the site.
We may share limited personal data with trusted service providers that help us operate the website, handle form delivery, maintain security, or support technical processing. These parties are expected to use the data only for the services they provide to us and to keep it protected under appropriate confidentiality obligations.
We may disclose personal data if required to comply with law, a lawful request, or a binding process, or if disclosure is needed to protect our rights, users, or the security of the website. Any such disclosure is limited to what is reasonably necessary for the stated purpose.
